Privacy Policy

Edwards Garment Privacy Policy

INTRODUCTION

Edwards values and respects the privacy of its customers and our website visitors. In the course of operating our business and interacting with you, we collect, use, and share personal information. We do so to process and fulfill your orders, to improve our digital offerings, and to better serve your garment needs. This Site, edwardsgarment.com is operated by Edwards Garment Co., dba Edwards and the policy applies to Edwards on its own behalf or in combination with one of its affiliates (collectively referred to herein, solely for ease of reference, as Edwards, us, or we).

This Privacy Policy applies to your use of our website located at www.edwardsgarment.com and any other online and mobile websites, blogs and interactive applications operated by Edwards that are related to www.edwardsgarment.com. This privacy policy also applies to any personal information we collect about you in any context offline, including if you call us, live chat with us or interact with us at a trade show or similar event. Please note that this privacy policy does not apply to any information you may disclose publicly through your use of
the Virtual Sample Tool or Decoration Website Tool.

This privacy policy covers how we may collect, use and disclose your personal information; the choices you have regarding our use of your personal information; and how to contact us regarding our privacy practices. Please read this Privacy Policy carefully. The Terms of Use for this Site are posted separately and incorporated herein by this reference.

INFORMATION DISCLOSED TO OUTSIDE PARTIES

Edwards does not sell, rent, loan, trade or lease personal information shared to our representatives, collected on our website or included in our email lists to any third party. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

INFORMATION WE COLLECT

Edwards automatically collects information about your Internet connection, including but not limited to:

  • the name of the Internet domain you used to access the Internet
  • the IP address of the web site from which you linked directly to our Site
  • the connection speed/screen resolution/browser used
  • the date and time you accessed our Site and
  • the pages you visited

This information non-personal information does not identify you personally. We use this non-personal information to monitor the effectiveness of the Site and to consider potential improvements to the Site.

PERSONAL INFORMATION COLLECTED FROM YOU

We may collect personal information directly from you when you purchase a product through our Site or over the phone, create an account on our Site, call customer service, register to receive our offers, live chat with us, request a catalog, sign up for an event or webinar, interact with us at a trade show or similar event, participate in any contests, sweepstakes and/or other promotions or otherwise choose to provide personal information to us. We may collect the following personal information directly from you:

  • Account Identifiers, may include your name, email address, phone number, tax identification number, account username and password and other similar information.
  • Personal Records, may include your name, phone number, fax number, social security number, bank account information and payment card number and related information for the extension credit and to process payments.
  • Commercial Information, will include the products you purchase or receive from us, your shipping address, drop ship address and contact name, your billing address and information you provide in connection with your order.
  • Other Personal Information, such as other information you provide to us, including information you provide when you seek our assistance purchasing products or send us an email or fax a purchase order. Some forms on the Site may require that you provide certain personal information to submit the form. You may choose not to provide personal information in those cases but this may prevent you from being able to use certain features of our Site.

HOW DO WE PROTECT YOUR INFORMATION

We implement a number of security measures in order to protect your personal information. Data is only transmitted through secure servers and is encrypted. In order to keep this information confidential, databases and systems used to store this data is only accessible by authorized personnel with the necessary access rights.

COOKIES AND OTHER TRACKING TECHNOLOGIES

Edwards does use cookies to collect data. A cookie is a small text file that is stored on your computer’s hard drive or stored temporarily in your computer’s memory. Cookies themselves do not enable us to access any personal information, however, they do allow Edwards to analyze your use of our site. This analysis helps us better understand which areas of our sites are most useful and popular so we can plan site improvements. Cookies make it easier for you to navigate our Site and expire when you close your browser. Most web browsers accept cookies automatically. You can delete cookies manually or set your browser to automatically delete cookies on a pre-determined schedule.

PERSONAL INFORMATION COLLECTED FROM OTHERS

If you apply for a position through one of our job postings, we collect the personal information you voluntarily provide to us, including your name, email address, telephone number and resume. We use this personal information solely to assess your qualifications, to contact you regarding the application process and to manage your application.

PERSONAL INFORMATION OF JOB APPLICANTS

If you apply for a position through one of our job postings, we collect the personal information you voluntarily provide to us, including your name, email address, telephone number and resume. We use this personal information solely to assess your qualifications, to contact you regarding the application process and to manage your application.

HOW WE USE YOUR PERSONAL INFORMATION

Your personal information may be used to:

  • Provide you products and services;
  • Improve our Site and our products and services;
  • Communicate with you and send you marketing communications;
  • Maintain the security of our Site; and
  • Comply with our legal obligations and respond to legal proceedings.

Provide you products and services: We use your personal information, such as your contact information, payment card information, order information, and shipping documentation to provide you products and services you request.

Improve our Site and our products and services: In order to improve your experience on our Site and the functionality of our Site, we use your personal information to analyze how the Site is being accessed and used. To improve our products and services, and continue to provide you products that you are interested in, we may use your personal information to track customer activity and the products that you are purchasing.

Communicate with you and send you marketing communications. We may communicate with you about your orders or your account, provide you transaction confirmations, payment alerts or other service or product related messages via USPS mail, or email.

Maintain the security of our Site: To maintain the security and integrity of our Site, we use your personal information to detect security incidents, protect our Site against fraudulent and illegal activity and enforce our Terms of Use.

Comply with our legal obligations and respond to legal proceedings: We use your personal information to comply with our legal, regulatory and risk management obligations, including maintaining records of our compliance with federal and state law requirements. We may also use your personal information to establish, exercise or defend legal claims.

HOW WE SHARE YOUR PERSONAL INFORMATION

We may share your personal information under the following circumstances.

Internal Operations at Edwards Garment Co. – We may share personal information with other divisions within our organization.

Third parties providing services on our behalf – We may engage third parties to perform services in connection with the operation of our business. Examples of these services include:
(i) content providers, (ii) product customization, (iii) marketing and promotional material distribution,
(iv) website evaluation and support, (v) data collection, storage, and management (vi) freight companies, and
(vii) any other services designed to assist us in maximizing our business potential. We may share personal information with these third parties to the extent it is needed to perform their duties and functions.

Edwards security – We may share personal information when legally required to do so, at the request of governmental authorities conducting an investigation or to verify or enforce compliance with the policies governing our Site and applicable laws. We may also disclose personal information whenever we believe disclosure is necessary to protect the rights, property or safety of Edwards Garment, or any of our respective affiliates, business partners, customers or others.

Digital marketing and advertising partners – We may share personal and other information with third party online marketing, website and advertising partners or permit these partners to collect information from you directly on our Sites to personalize online advertising.

ANALYTICS AND THIRD-PARTY ADVERTISEMENTS

Edwards uses analytics services, which use cookies and other tracking technologies to collect information to analyze your Site use. We may use various outside ad-serving or other companies to serve advertisements on our Site. In the process of serving advertisements, such companies may use cookies, and may use information about your visits to our Site and other websites in order to provide advertisements on our Site or other websites about products and services that interest you.

SOCIAL NETWORKS

Certain functionalities on our Site may permit interactions that you initiate between the Site and third party services, such as social networks. These social networks offer you the ability to like or share our content. If you use Social networks and other third-party services, information you post or provide access to may be publicly displayed by the third-party service you use.

SECURITY

We maintain technical and organizational measures to protect your personal information against loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Nevertheless, transmission via the internet and online digital storage are not completely secure and we cannot guarantee the security of your personal information collected through the Site. Any information you provide us is at your own risk. We cannot guarantee that such information will not be lost, accessed without authorization, disclosed, altered or destroyed.

EXTERNAL LINKS

Our Site may contain links to, or advertisements about, non-Edwards websites. Other websites may also reference, advertise, or link to our Site. We do not endorse or sponsor other websites, are not responsible for the privacy practices or the content of non-Edwards sites. We encourage you to be aware of when you leave this Site and to read the privacy policies of each and every website that you visit.

INTERNATIONAL USERS

If you are visiting this Site from outside the United States, please be aware that Edwards Garment Co. is headquartered in the United States and the information we collect will be processed and stored on our servers in the United States. The data protection laws and regulations applicable to your personal information transferred to the United States may be different from the laws in your country of residence.

UNSUBSCRIBE FROM MARKETING/BUSINESS OPERATIONS/PROMOTIONAL EMAILS

You may unsubscribe from receiving emails from this Site by clicking on an unsubscribe hyperlink contained in the emails sent to you or you may send us a message requesting to unsubscribe directly from our home page. Please be aware that we will process your request as quickly as we reasonably can, but it may not be possible to update our systems immediately. We appreciate your patience and understanding in giving us time to carry out your request.

CHILDREN AND PARENTS

This Site is not directed toward children under 18 years of age nor do we knowingly collect information from children under 18. If you are under 18, please do not submit any personal information to us on the Site

NOTICE TO CALIFORNIA RESIDENTS

California residents have the privacy rights listed below. The rights granted under the California Consumer Privacy Act and Shine the Light are not the same. To exercise your rights, you will need to follow the directions that are specific to each law.

CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

Please note that the CCPA provides certain exceptions with respect to the personal information that we collect in connection with providing products or services to other businesses or when receiving products or services from our suppliers. Similarly, it does not apply to information we collect in the context of a person’s role as a job applicant, employee or contractor of Edwards. With respect to the personal information collected in connection with the above individuals or circumstances, you may not have any or all of the privacy rights listed below.

COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION IN THE PAST 12 MONTHS

The CCPA requires that we make certain disclosures about our general collection, use and disclosure of personal information over the past 12 months. Accordingly, in the past 12 months we:

  • collected the categories of personal information from the sources and for purposes detailed in Personal Information We Collect and How We Use Your Personal Information above.
  • did not sell any personal information, and we will not sell any personal information in the future, as we understand this term based on the CCPA and its implementing regulations.
  • disclosed to the entities described in How We Share Your Personal Information, the following categories of personal information: Account Identifiers and Commercial Information.

CALIFORNIA PRIVACY RIGHTS

California residents may have the following privacy rights:

  • Request to Know. You have the right to request to know: (i) the specific pieces of personal information we have
    collected about you; (ii) the categories of personal information we have collected about you in the past 12 months; (iii) the categories of sources from which that personal information was collected; (iv) the categories of your personal information that we sold or disclosed in the past 12 months; (v) the categories of third parties to whom your personal information was sold or disclosed in the past 12 months; and (vi) the purpose for collecting and selling your personal information. You may exercise your right to request to know twice a year, free of charge. Please note, in response to a request to know, we are prohibited from disclosing your Social Security number, driver
    license number or other government-issued identification number, financial account number, any health insurance or medical identification number, an account password or security questions and answers
  • Request to Delete. You have the right to request that we delete the personal information that we have collected from you. We may deny your request under certain circumstances, such as if we need to comply with our legal obligations or complete a transaction for which your personal information was collected. If we deny your request to delete, we will let you know the reason why.
  • Right to Non-Discrimination. If you choose to exercise any of these rights, we will not discriminate against you in any way. If you exercise certain rights, understand that you may be unable to use or access certain features of our Site or services.

To make a request to know or a request to delete, call us at 1-800-253-9885 or email us your request at Privacy@edwardsgarment.com.

We will take steps to verify your identity before processing your request to know or request to delete. We will not fulfill your request unless you have provided sufficient information that verifies you are the individual about whom we collected Personal Information. If you have an account with us, we will use the account to verify your identity. If you do not have an account with us, we may request additional information about you for identity verification. We will only use the Personal Information you provide to verify your identity and to process your request.

You may use an authorized agent to submit a request to know or a request to delete. When we verify your agent’s request, we may verify both your and your agent’s identity and request a signed document from you that authorizes your agent to make the request on your behalf. To protect your Personal Information, we reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on your behalf.

DO NOT SELL MY PERSONAL INFORMATION

Edwards does not sell, rent, loan, trade or lease personal information. To make a request to know more about collected personal infor-
mation or a request to delete your personal information, call us at 1-800-253-9885 or email us your request at Privacy@edwardsgarment.com.
When emailing your request, include:

  • First Name, Last Name
  • Email address
  • Phone number
  • Street Address
  • City, State/Territory/Country/Zip Code

SHINE THE LIGHT LAW

California residents are entitled once a year to request and obtain certain information regarding our disclosure, if any, of personal information to third parties. To request this information, please contact us at Privacy@edwardsgarment.com or by postal mail sent to:

Edwards Garment Co.
4900 S. 9th Street
Kalamazoo, MI 49009

Your inquiry must specify Shine the Light Request in the subject line of the email or the first line of the letter, and include your first name,

last name, email address, phone number, account number, street address, city, state and zip code.

REVISIONS TO PRIVACY POLICY

If you have any questions about this privacy statement or our other information practices, please contact us at:

Email address: Privacy@edwardsgarment.com

Phone number: 1.800.253.9885

Edwards Garment Co.
Attn: Privacy Compliance Team
4900 S. 9th Street
Kalamazoo, Michigan 49009

Last Revised July 9, 2021